0

Discussion topic: Can't log onto netflix with sky id

Reply
This message was authored by: Rayoap

Can't log onto netflix with sky id

New to sky and logged onto netflix on stream ,created an email and password for netflix as asked to do but can't log onto netflix on phone app just says not recognised, Netflix said sky had not linked the account to netflix 

 

Reply

All Replies

This message was authored by: MarkGoldsmith

Re: Can't log onto netflix with sky id

Posted by a Superuser, not a Sky employee. Find out more

In order to link the Sky and Netflix acccounts you need to login to Netflix via your Sky Stream puck as per the instructions here: https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Avatar for Rayoap
Level 1 icon
Topic Author
This message was authored by: Rayoap

Re: Can't log onto netflix with sky id

Already done that 

 

Avatar for Rayoap
Level 1 icon
Topic Author
This message was authored by: Rayoap

Re: Can't log onto netflix with sky id

Update 

Spoke to a very nice man at Netflix who after a sign out and sign in with him reset everything,now all good working on TV and phone app 😀

Reply