@Kevok1986 You should never do a full reset unless specifically asked to by Sky while on a call to them, a simple reboot/power on/off would resolve most issues.
1st make sure you logged into your sky account before trying the activation link, if it still fails you'll need to call Sky to get re-linked.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
