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Message posted on ‎01 Aug 2025 10:27 AM

Can not connect lead on new box

I have changed my contract with Sky the equipment I have received there is one lead i cannot find out were it connects

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This message was authored by: GD1 Answer

Message posted on ‎01 Aug 2025 01:31 PM

Re: Can not connect lead on new box

Posted by a Superuser, not a Sky employee. Find out more

@Leybrad  The guide here will take you through the setup of Sky Stream Setting up Sky Stream | Sky Help | Sky.com | Sky Help | Sky.com

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1

Message posted on ‎01 Aug 2025 10:30 AM

Re: Can not connect lead on new box

Posted by a Superuser, not a Sky employee. Find out more

@Leybrad  This isn't an accessibility services related issue, what box did you order?  Sky Q or Sky stream?

 

Please can you clarify what box you have so your post can be moved to the correct board.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Leybrad

Message posted on ‎01 Aug 2025 01:13 PM

Re: Can not connect lead on new box

Sky 300 with Puck box

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Superuser
This message was authored by: GD1 Answer

Message posted on ‎01 Aug 2025 01:31 PM

Re: Can not connect lead on new box

Posted by a Superuser, not a Sky employee. Find out more

@Leybrad  The guide here will take you through the setup of Sky Stream Setting up Sky Stream | Sky Help | Sky.com | Sky Help | Sky.com

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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