Can I transfer Sky Puck from Ireland to UK?

[ClareA2]

I am moving from Ireland to the UK and wondered if I can transfer the sky puck?

[BenJoBanjo]

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@ClareA2 wrote:

I am moving from Ireland to the UK and wondered if I can transfer the sky puck?

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Probably not as the services are billed completely separately in the UK compared to Ireland.

Unless you purchased the puck prior to February 2023 when Sky switched to the hardware loan service, you'd probably need to cancel your account in Ireland, return the puck, and start a new Sky UK account with a new puck at your new address.

Best to ring Sky for clarification. 

[GD1 · Accepted solution]

@ClareA2  You would need to call Sky regarding this.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[ClareA2]

Thanks for your help guys