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This discussion topic has been answered Discussion topic: Can I cancel sky broadband but keep sky stream

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This message was authored by: Kezza144

Can I cancel sky broadband but keep sky stream

I've had a price increase my broadband am I able to cancel sky broadband keep my sky stream and get a broad broadband from another provider


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This message was authored by: lettice Answer

Re: Can I cancel sky broadband but keep sky stream

Posted by a Superuser, not a Sky employee. Find out more

Yes, the billing for Sky TV and Sky broadband is separate.

 

With the new One touch switch service, you do not need to cancel your Sky Broadband, by calling or contacting Sky.

Follow the advice given here;

https://www.sky.com/help/articles/switching-broadband-provider-switch-to-another-provider

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: Dazzasky

Re: Can I cancel sky broadband but keep sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Kezza144 wrote:

I've had a price increase my broadband am I able to cancel sky broadband keep my sky stream and get a broad broadband from another provider


Hi @Kezza144 yes you should be able to. It will have been outlined in your communication you would have reviewed from Sky for the price rise. 

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This message was authored by: Kezza144

Re: Can I cancel sky broadband but keep sky stream

thank you il have another look 

it didnt mention thr stream just the broadband 

This message was authored by: lettice Answer

Re: Can I cancel sky broadband but keep sky stream

Posted by a Superuser, not a Sky employee. Find out more

Yes, the billing for Sky TV and Sky broadband is separate.

 

With the new One touch switch service, you do not need to cancel your Sky Broadband, by calling or contacting Sky.

Follow the advice given here;

https://www.sky.com/help/articles/switching-broadband-provider-switch-to-another-provider

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: Kezza144

Re: Can I cancel sky broadband but keep sky stream

Ok thank you I'll try and have a look at how to do it 

I've found cheaper broadband elsewhere which is a shame 

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