Broadband slow and cutting off when watching film on Netflix

[Kat232]

Very slow speed at the moment , WiFi checked and broadband speed check too but still issues. 

[Jane6611]

Same here, since 2:50pm broadband has been on and off. Have tried restarting and unplugging but comes back for a while very slow and then nothing again. All lights are currently green but tv just loading. Checked WiFi and says status is good.