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Discussion topic: BBCi player my 5 more 4 etc not working

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This message was authored by: RichBrom

Message posted on ‎27 Oct 2024 06:05 PM

BBCi player my 5 more 4 etc not working

Apps not working via sky stream but work via tv directly.
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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎27 Oct 2024 06:58 PM

Re: BBCi player my 5 more 4 etc not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @RichBrom 

 

We are fellow subscribers here on the forum. Not Sky. You will need to provide more information for us to help. In what way exactly isn't it working? What is happening? What error messages are you seeing? What steps have you tried to resolve (such as a reboot)?

 

One you provide this detail the community will do it's best to assist.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: RichBrom

Message posted on ‎27 Oct 2024 07:01 PM

Re: BBCi player my 5 more 4 etc not working

The apps are loading as far as the menu screen then as soon as you select an item to watch it will buffer the the app will shut down and go back to the sky home screen. I have tried turning off the puck  as well as resetting the router.

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