16 Jan 2023 09:53 AM
There goes another one... This is my second Stream remote to die in less than 3 months. It was fine yesterday - used it last night without issue. This morning it's dead as a doornail. No backlight at all. Batteries replaced - still dead. Tried twisting it, which worked previously to bring it back to life - still dead.
I give up.
16 Jan 2023 10:32 AM - last edited: 16 Jan 2023 10:33 AM
Posted by a Superuser, not a Sky employee. Find out more@SlenderRobert Now that Sky have apparently received their new batch of updated remotes hopefylly they wil bin their stock of faulty ones 🤞 😀
16 Jan 2023 10:37 AM
@Fothergill1 wrote:@SlenderRobert Now that Sky have apparently received their new batch of updated remotes hopefylly they wil bin their stock of faulty ones 🤞 😀
The one that just died on me was already a replacement which was supposed to be from the new batch.
I just don't trust anything Sky say. I'll get this one replaced when I've got time. I really can't be bothered speaking to them and repeating the whole 'yes I've done all the troubleshooting' stuff again...
So bored of it now.
16 Jan 2023 10:42 AM
Posted by a Superuser, not a Sky employee. Find out moreThe fact that your latest faulty remote is one of the new batch is really disappointing. I don't blame you with your frustration.
16 Jan 2023 11:12 AM
16 Jan 2023 11:15 AM
Apologies , I see that you have already done so.