24 Aug 2024 05:36 PM
24 Aug 2024 06:39 PM
Posted by a Superuser, not a Sky employee. Find out moreWas your subscription cancelled or just suspended due to lack of payment? Typically a cancellation would occur if payment hasn't been received for a couple of months, whilst a restriction would be when a bill is overdue for a couple of weeks.
If your services were suspended and you paid the outstanding amount today, the payment wouldn't be processed until Tuesday, as no bank payments are processed over a weekend or bank holiday. Services won't be restored until the payment is processed and a new payment method has been setup on your account.
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24 Aug 2024 07:03 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Roy31
Just to add to the excellent advice from @MarkGoldsmith see sky's information on restricted accounts here: https://www.sky.com/help/articles/reinstate-a-sky-account-my-sky
We are fellow subscribers, you may need to reach out to Sky and they will be able to advise you on the status of your account.
MikeAlanR