Activation code for sky stream puck

[Shaze6]

I've been trying to activate my sky stream puck. I've got the screen where its telling me to link my account, but when I go to the link https://sky.com/activate its like it doesn't exist. Every tried all my devices and nothing is working, it can't find the link 

[GD1]

@Shaze6  Make sure your logged in to your sky account then try this link https://www.sky.com/productsettings/streaming-tv/activate

[Shaze6]

When I press the link I get a error page. I would add the picture of the page but its giving me no option to add a picture 

[GD1]

@Shaze6  are you logging into your account at sky.com before trying the link I posted?

[Shaze6]

Yes I'm logged in, this the error message I get 

 

[GD1]

@Shaze6   To get you some help with this I have escalated your post to the Sky Messaging team. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite or blue chat bubble.

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts

[Shaze6]

Thank you

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to Shaze6.

[Mr+Flibbles+86]

We are still looking to help you Shaze6. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Garythegun]

Hi I currently have the same issue. How can I resolve please? Tried to call the number advised and the automated service doesn't understand