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Discussion topic: A lot of buffering

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This message was authored by Eddybishop9 This message was authored by: Eddybishop9

A lot of buffering

My Sky Stream keeps on buffering during live sport!

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This message was authored by Jones_The_Cat This message was authored by: Jones_The_Cat

Re: A lot of buffering


@Eddybishop9 wrote:

My Sky Stream keeps on buffering during live sport!


What broadband speed is your puck receiving? To find out open the Netflix app, navigate to the get help menu and run a network check. 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: A lot of buffering

Posted by a Superuser, not a Sky employee. Find out more

Mine did the same and the issue was network instability.

 

I used to have it connected via Wifi and would have nothing but issues watching live sport, so after a few days i disabled the Wifi in the settings, connected it via ethernet cable ( and powerline adapters as i didn't want a 5m cable across my floor), rebooted my puck by powering it off at the plug for 30 seconds, and all issues occurred by the wifi network instability went away. Since then live sport has been perfect.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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