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Discussion topic: i preordered SMILE and my sky glass won’t let me watch

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Avatar for tlr79
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This message was authored by: tlr79

Message posted on ‎14 Dec 2022 11:00 AM

i preordered SMILE and my sky glass won’t let me watch

ive ore ordered smile my sky glass says digital so how do i watch it

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Avatar for mike+simmonds
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This message was authored by: mike+simmonds

Message posted on ‎14 Dec 2022 12:45 PM

Re: i preordered SMILE and my sky glass won’t let me watch

Posted by a Superuser, not a Sky employee. Find out more

Hi @tlr79 

 

If you use voice control to say "open sky store" to see the Skystore app - does it open ok ?

 

Do you see Smile in your purchases ? It certainly looks to be out and available 

 

You can try saying - "play Smile"

 

What's happening when you try ? 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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