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Discussion topic: how do i cast from google chromecast with sky store app on iphone8

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This message was authored by: Brett2k23

how do i cast from google chromecast with sky store app on iphone8

I pressed the movie i wanted to watch and I don't see an option anywhere to cast

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This message was authored by: caesarome

Re: how do i cast from google chromecast with sky store app on iphone8

Posted by a Superuser, not a Sky employee. Find out more

You should see the little cast icon like you would on a You Tube video for example so do you not see this when you play the film on your device ?

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This message was authored by: Brett2k23

Re: how do i cast from google chromecast with sky store app on iphone8

Nope nothing at allEA866F19-EB32-4184-9434-0B98AEEE8F0D.png

This message was authored by: caesarome

Re: how do i cast from google chromecast with sky store app on iphone8

Posted by a Superuser, not a Sky employee. Find out more

What device are you using, on my PC the icon is in the bottom right of the screen once the film has loaded but on my iPad via the Sky Store app the icon is in the top right hand corner before your press the paly button.

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This message was authored by: Brett2k23

Re: how do i cast from google chromecast with sky store app on iphone8

Ipad air 2 and iphone 8, they both show the same thing only options that come up is done and pause thats it 

This message was authored by: mike+simmonds

Re: how do i cast from google chromecast with sky store app on iphone8

Posted by a Superuser, not a Sky employee. Find out more

Hi @Brett2k23 

 

Have a look in your iPhone settings.

 

Scroll right down to Sky Store - and see if you have access to "local network" enabled

 

if it's not - just change it to ON - and then you will see the chromecast icon when you go back to Skystore 

 

 Edit :like this 

 

7C28B2EE-AD73-493F-ACA7-B071799D6E36.png

 

that should work fine (you don't need your mobile data to be on by the way)


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by: caesarome

Re: how do i cast from google chromecast with sky store app on iphone8

Posted by a Superuser, not a Sky employee. Find out more

@Brett2k23 wrote:

Ipad air 2 and iphone 8, 


Are you using the Sky Store app on them but the cast icon on my ipad is there top right hand corner of the same page that the big play button is on. If you don't see this then via both can you cast from the You Tube app ?

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This message was authored by: mike+simmonds

Re: how do i cast from google chromecast with sky store app on iphone8

Posted by a Superuser, not a Sky employee. Find out more

Not that long ago @caesarome I noticed that in the IOS settings for all my "castable" apps - the allow access to "local network"  options had all defaulted to off. 

I had to turn the setting back on for apps like Skystore and YouTube- and I wonder if this is what happened to @Brett2k23 ?


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by: Brett2k23

Re: how do i cast from google chromecast with sky store app on iphone8

Still nothing 

582E47F4-F2C1-40EB-BAFE-CE7923674A05.png

9B7BACC8-B47B-46BF-8B53-EB90A5D28181.png

This message was authored by: mike+simmonds

Re: how do i cast from google chromecast with sky store app on iphone8

Posted by a Superuser, not a Sky employee. Find out more

Your images haven't uploaded yet @Brett2k23 but are you saying you have given local network access to the Skystore app in IOS and still nothing 

 

can you see your chromecast on your google home app ?

 

 

If still no good, certainly worth unplugging your chromecast from the mains for a minute and then back on - making sure both your iphone and chromecast are on the same network 

 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by: mike+simmonds

Re: how do i cast from google chromecast with sky store app on iphone8

Posted by a Superuser, not a Sky employee. Find out more

Morning @Brett2k23 

 

On my iphone 11 plus- the casting icon is visible to choose on the earlier screen - the one where you select play 

 

96C33897-98E5-4B30-83C7-923BC035E653.jpeg

 

as @caesarome asks earlier - can you cast from YouTube ?


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by: caesarome

Re: how do i cast from google chromecast with sky store app on iphone8

Posted by a Superuser, not a Sky employee. Find out more

That is whaty I see, the icon is on the same page as the play button is before you start the film and not once you start it so are you 100% sure it is not on that page @Brett2k23 because the images you are posting it that of when you have pressed the play button.

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This message was authored by: Exiled-in-HH

Re: how do i cast from google chromecast with sky store app on iphone8

Does the TV need to support Airplay?

 

I have a casting icon on YouTube but not Sky Store.

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This message was authored by: caesarome

Re: how do i cast from google chromecast with sky store app on iphone8

Posted by a Superuser, not a Sky employee. Find out more

@Exiled-in-HH wrote:

Does the TV need to support Airplay?


Nope, no airplay support is needed.

 

What device are you using with Sky Store ?

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