Discussion topic: Why can’t I purchase a film. It says my account is not set up to purchase when I’ve done so in past

This message was authored by: Michelle1969 · ‎10 Oct 2023

I've bought films before but now it won't let me. Why?

This message was authored by: caesarome · ‎10 Oct 2023

@Michelle1969

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

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This message was authored by: caesarome · ‎10 Oct 2023

@Michelle1969

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Michelle1969 · ‎12 Oct 2023

All sorted now thank you.

This message was authored by: Nixie6 · ‎21 Dec 2023

Did Sky sort this for you or did you do something yourself please? I'm having the same problem

This message was authored by: caesarome · ‎21 Dec 2023

@Nixie6

The only way to get this sorted will be to get in touch as they will need to set up your account so you can access the Sky Store. You can use the live chat tomorrow as they will be able to sort this out for you.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Michelle1969 · ‎22 Dec 2023

Yes sky sorted

This message was authored by: Nixie6 · ‎22 Dec 2023

that's great thank you for getting back to me!

Discussion topic: Why can’t I purchase a film. It says my account is not set up to purchase when I’ve done so in past

Why can’t I purchase a film. It says my account is not set up to purchase when I’ve done so in past

Re: Why can’t I purchase a film. It says my account is not set up to purchase when I’ve done so in p

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Re: Why can’t I purchase a film. It says my account is not set up to purchase when I’ve done so in p

Re: Why can’t I purchase a film. It says my account is not set up to purchase when I’ve done so in p

Re: Why can’t I purchase a film. It says my account is not set up to purchase when I’ve done so in p

Re: Why can’t I purchase a film. It says my account is not set up to purchase when I’ve done so in p

Re: Why can’t I purchase a film. It says my account is not set up to purchase when I’ve done so in p

Re: Why can’t I purchase a film. It says my account is not set up to purchase when I’ve done so in p

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