15 Sep 2021 07:40 PM
We've downloaded a film in wrong format so can't view and have been charged £15.99 any way of correcting this can't seem to see anything on line to rectify have cancelled the download but we are obviously still going to be charged
15 Sep 2021 07:44 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat format did you download it to and I presume it was a Premier Rental film ?