15 Aug 2023 10:59 AM
15 Aug 2023 11:03 AM
Posted by a Superuser, not a Sky employee. Find out more
@BarryHar wrote:
Can my award be changed?
It can't be changed, so just pick a film that you have not seen from the available list:
https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift
If these films appear as £0.00 then you can go ahead and "purchase" one.
If this doesn't help then contact the Sky Store team for help, they have a live chat that runs from 11am - 7.30pm each day if that helps:
https://www.skystore.com/n/hcus/help/contact-us
15 Aug 2023 11:03 AM
Posted by a Superuser, not a Sky employee. Find out more
@BarryHar wrote:
Can my award be changed?
It can't be changed, so just pick a film that you have not seen from the available list:
https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift
If these films appear as £0.00 then you can go ahead and "purchase" one.
If this doesn't help then contact the Sky Store team for help, they have a live chat that runs from 11am - 7.30pm each day if that helps:
https://www.skystore.com/n/hcus/help/contact-us
15 Aug 2023 11:12 AM
Thanks for the reply.
Are the Movies in the Store different / newer than those on Sky Cinema?
15 Aug 2023 11:18 AM
Posted by a Superuser, not a Sky employee. Find out moreThere might be some different ones, have you looked through them ?
15 Aug 2023 11:40 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @BarryHar
I experience a similar frustration to you on this
I had the same offer but the first 5/6 movies I thought about selecting on the VIP list were available to me free anyway on Sky Cinema.
conversely - one (non premiere) movie I wanted was not on the free list. I asked Skystore and they said they were restricted by the studios as to which movies they could offer free.
I think there will be a few movies on the VIP list which are not on Sky cinema but nothing that appeals to me.
As it's a free offer we can't really complain but it does feel quite a limited value offer for those of us who pay for Sky cinema.
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox