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Discussion topic: Used my piggybank to purchase some sky store vouchers

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This message was authored by: Emzmart12

Message posted on ‎02 Sep 2021 12:34 PM

Used my piggybank to purchase some sky store vouchers

I purchased a sky store voucher from my piggybank £30 in tens and I've only brought one film but I cannot find anywhere on sky been on the phone for ages on hold to find how much money I've got left because I want to buy another film

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎02 Sep 2021 12:42 PM

Re: Used my piggybank to purchase some sky store vouchers

Posted by a Superuser, not a Sky employee. Find out more

@Emzmart12  Have you check in the Sky Store where you bought the film?  https://www.skystore.com/

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: mike+simmonds

Message posted on ‎02 Sep 2021 12:52 PM

Re: Used my piggybank to purchase some sky store vouchers

Posted by a Superuser, not a Sky employee. Find out more

Hi @Emzmart12 

 

Live chat is usually the quickest way to talk to the Skystore team

 

https://www.skystore.com/n/hlch/help/contact-us/live-chat 


Also as @GD1 suggests - do you have a balance showing in your online account ? 

 


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This message was authored by: caesarome

Message posted on ‎02 Sep 2021 01:08 PM

Re: Used my piggybank to purchase some sky store vouchers

Posted by a Superuser, not a Sky employee. Find out more

Do these remaining amount show up via your online account here under "Credit":

 

https://www.skystore.com/n/aacc/my-account/account

 

Or under your name at the top.

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