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Discussion topic: Unable to watch purchased movie

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Avatar for _EDNA_
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This message was authored by: _EDNA_

Message posted on ‎15 Sep 2025 03:14 PM

Unable to watch purchased movie

I am unable to watch a downloaded movie that I purchased some time ago.

 

When I try to view  the caption says ;

 

Playback not available at this time,  please try later.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎15 Sep 2025 04:47 PM

Re: Unable to watch purchased movie

Posted by a Superuser, not a Sky employee. Find out more

@_EDNA_ 

Was it a Buy and Keep film, and if so can your archive it to then download it again ?

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