Unable to rent movies on my TV with Sky Credit purchased via Nectar Card

[Mar1234]

I purchased £15 credit via a nectar card for Sky Store.  tried to rent a film to watch on my tv but it will on,y let me access the film on my iPhone not on my tv.  I have contacted Sky but nobody has come back to me.

[caesarome]

I'm afraid you can only watch a rented film on the device it was rented on so in your case it will be your iphone as it isn't possible to send any rented film to a Sky box. You can only send Buy and Keep films to a Sky box from another device.

[mike+simmonds]

Hi @Mar1234 

With that type of credit - you can only rent and view online / on a device. You can't send a rental to your Sky box. 

if you have an LG TV with built in Skystore- you can view on your TV or with rentals (apart from Premiere rentals) you should be able to use a Chromecast if you have one - or use a PC or laptop with an HDMI output 

If you use credit for a buy and keep movie - you CAN send that to your Sky box 

[Mar1234]

It says that I can watch the film on 4 devices !  

[caesarome]

What other devices do you have, apart from your Sky box ?

[mike+simmonds]

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@Mar1234 wrote:

It says that I can watch the film on 4 devices !  

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You should be able to view on - say - a phone / a tablet / a laptop / and a PC - just not a Sky box