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Trying to rent a film😩😩

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Gothorp+23
Level 4
Level 4
‎02 Feb 2022 09:50 PM
‎02 Feb 2022 09:50 PM
Solved!

Trying to rent a film😩😩

Am trying to rent a film on the sky store ( sky glass) but when I go to purchase it, it's asking to enter my card details, I thought purchases got added to the monthly subscription ??? Can anyone shed some light on this please

Sky 65inch sky glass in gloss black and complete sky package+ whole home, 49inch 4k HDR LG smart TV, 32inch LG HD smart TV,, EE 67mbps broadband, EE 5g mobile phone, PS4 and Acer aspire desktop pc i5 core.

Gotta love tech stuff
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mike+simmonds
Level 15
Level 15
‎02 Feb 2022 10:15 PM
‎02 Feb 2022 10:15 PM
Solution

Re: Trying to rent a film😩😩

Hi @Gothorp+23 

 

If you buy/rent from your Sky box then it gets added to your monthly subscription 

 

If you buy/rent online / on an app then you need to pay by card 

 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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2 REPLIES 2
mike+simmonds
Level 15
Level 15
‎02 Feb 2022 10:15 PM
‎02 Feb 2022 10:15 PM
Solution

Re: Trying to rent a film😩😩

Hi @Gothorp+23 

 

If you buy/rent from your Sky box then it gets added to your monthly subscription 

 

If you buy/rent online / on an app then you need to pay by card 

 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

Reply
Gothorp+23
Level 4
Level 4
‎02 Feb 2022 10:22 PM
‎02 Feb 2022 10:22 PM

Re: Trying to rent a film😩😩

@mike+simmonds thanks that's cleared that up, kinda annoying that sky have done it this way for sky glass customers

Sky 65inch sky glass in gloss black and complete sky package+ whole home, 49inch 4k HDR LG smart TV, 32inch LG HD smart TV,, EE 67mbps broadband, EE 5g mobile phone, PS4 and Acer aspire desktop pc i5 core.

Gotta love tech stuff
Reply