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This discussion topic has been answered Discussion topic: Trying to rent a film😩😩

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Message posted on ‎02 Feb 2022 09:50 PM

Trying to rent a film😩😩

Am trying to rent a film on the sky store ( sky glass) but when I go to purchase it, it's asking to enter my card details, I thought purchases got added to the monthly subscription ??? Can anyone shed some light on this please

Sky 65inch sky glass in gloss black and complete sky package+ whole home, 49inch 4k HDR LG smart TV, 32inch LG HD smart TV,, EE 67mbps broadband, EE 5g mobile phone, PS4 and Acer aspire desktop pc i5 core.

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Message posted on ‎02 Feb 2022 10:15 PM

Re: Trying to rent a film😩😩

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gothorp+23 

 

If you buy/rent from your Sky box then it gets added to your monthly subscription 

 

If you buy/rent online / on an app then you need to pay by card 

 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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Avatar for mike+simmonds
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Superuser
This message was authored by: mike+simmonds Answer

Message posted on ‎02 Feb 2022 10:15 PM

Re: Trying to rent a film😩😩

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gothorp+23 

 

If you buy/rent from your Sky box then it gets added to your monthly subscription 

 

If you buy/rent online / on an app then you need to pay by card 

 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by: Gothorp+23

Message posted on ‎02 Feb 2022 10:22 PM

Re: Trying to rent a film😩😩

@mike+simmonds thanks that's cleared that up, kinda annoying that sky have done it this way for sky glass customers 😡

Sky 65inch sky glass in gloss black and complete sky package+ whole home, 49inch 4k HDR LG smart TV, 32inch LG HD smart TV,, EE 67mbps broadband, EE 5g mobile phone, PS4 and Acer aspire desktop pc i5 core.

Gotta love tech stuff
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