There is a problem with my sky store account, with 2 emails accounts attached and we can’t access th

[Joss50]

When I try to purchase a movie from sky store on my sky glass, it asks me to add a debit card, I habe done this via my mobile and been able to purchase the movie. However when I go back to the tv to watch it, it is t tjere as it has my old email address attached which is no longer linked to the account.  I habe had this problem before and you were supposed to have sorted it out 

[caesarome]

As you are not talking to Sky Store support here, as we are customers here you will need to get in contact with them yourself regatding this.

They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us