Skystore movie not playing

[avengers1969]

Hi please can anyone suggest a fix for a movie trilogy i purchased on the skystore app that won't open or play i have checked all all my other purchased movies all ok message just says error retry this is just from my 2024 phone I have tried uninstall and reapplying the app still the same outcome

[mike+simmonds]

Which trilogy is it ? @avengers1969 

Is it something that is still available to buy 

Whichever - probably best to try a livechat with the Skystore support team when they next open at 11am

https://www.skystore.com/n/hcus/help/contact-us 

[avengers1969]

Morning Mike many thanks for the prompt reply it was the Blade trilogy I bought on offer back in August not sure if trilogy is available but the individual movies are thanks for the link to contact sky support i will give that a go 

many thanks 

Mark