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Discussion topic: Skystore advising max device number reached despite being the same device last used

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This message was authored by DR+John+Smith+UNI This message was authored by: DR+John+Smith+UNI

Skystore advising max device number reached despite being the same device last used

Sky store will not play stating max number of devices used despite trying to use the last device used, and not adding any devices 

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This message was authored by caesarome This message was authored by: caesarome

Re: Skystore advising max device number reached despite being the same device last used

Posted by a Superuser, not a Sky employee. Find out more

@DR+John+Smith+UNI 

One thing you could try is to delete the registration for the device in question to see if it will then let you use it.

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DR+John+Smith+UNI
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This message was authored by DR+John+Smith+UNI This message was authored by: DR+John+Smith+UNI

Re: Skystore advising max device number reached despite being the same device last used

App already not allowing any changes until December 1st so that's not going to work.

 

Havi g spoken to sky technical team the issue is with the app/ desktop version 

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