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Discussion topic: Sky store rental of Furiosa

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This message was authored by JJ0931 This message was authored by: JJ0931

Sky store rental of Furiosa

On Saturday 31st I selected Furiosa from sky store rental opting for thr UHD version at £6.99. We are not on fibre so it took ages to download. My husband and I started to watch but after an hour de idea to watch the remaining film Monday as you get 7 days to view. Checking yesterday the movie has disappeared. Why?

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky store rental of Furiosa

Posted by a Superuser, not a Sky employee. Find out more

You have 7 days to start watching it, then 48 hours when you do.

I am just another Sky customer and my views are my own
JJ0931
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This message was authored by JJ0931 This message was authored by: JJ0931

Re: Sky store rental of Furiosa

Thankyou, that's not clear once you start viewing you have two days. 

This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Sky store rental of Furiosa

Posted by a Superuser, not a Sky employee. Find out more

Hi @JJ0931 

 

@PandJ2020 is quite correct with the "48 hours to watch" explanation. 

we have seen occasions where customers contact the Skystore livechat team (opens next at 11am) and have been given an additional goodwill rental where this rule has caught them out. 

This is a good link to their livechat and it can't do any harm for you to try.  They usually quite helpful in my experience. 

https://www.skystore.com/n/hcus/help/contact-us 

 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


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