Sky store purchases on sky q are not on app

[Charl5]

I have recently cancelled my sky q subscription so all recordings on the box have been erased. 
This includes all my Sky store buy and keep movies that I purchased.

They are not in my library on the Sky store app so was hoping there is a way to get them back on to my Sky store account. 

[caesarome · Accepted solution]

@Charl5 

You will need to get in touch with Sky Store support about this as they should be able to help. 

They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us