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Discussion topic: Sky store purchase isn’t downloading

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This message was authored by: Jsteve

Message posted on ‎11 Feb 2023 08:09 AM

Sky store purchase isn’t downloading

Purchased a film on sky store last night for my daughter. And it's not downloading and a message comes up when try to select it saying "because of a technical issue, your download couldn't be completed. Please try again later" internet is working fine and tv connected. Any ideas? 
thanks 

jo

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎11 Feb 2023 10:05 AM

Re: Sky store purchase isn’t downloading

Posted by a Superuser, not a Sky employee. Find out more

@Jsteve 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm each day and can be found here:

 

https://www.skystore.com/help/contact-us

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