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Discussion topic: Sky store on sky glass

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This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Sky store on sky glass

@Tim+Adams 

 

This is what I see if I use a web browser to check devices listed on my Sky Store Account

 

 

Screenshot (303).png

Paul's Safari are the Sky Stream Pucks

 

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Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
Yorkshireboy82
Topic Author
This message was authored by Yorkshireboy82 This message was authored by: Yorkshireboy82

Re: Sky store on sky glass

This is how my is set up too. 

This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Sky store on sky glass

Posted by a Superuser, not a Sky employee. Find out more

Thank you for the screenshot @Paul+Boland 

 

@Yorkshireboy82I'll pass this on so we can see what's going on.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
This message was authored by MellissaJayne This message was authored by: MellissaJayne

Re: Sky store on sky glass

Did anyone ever get to the bottom of this how to get all glass/pucks showing as contracted devices ?

Yorkshireboy82
Topic Author
This message was authored by Yorkshireboy82 This message was authored by: Yorkshireboy82

Re: Sky store on sky glass

Nothing as yet 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky store on sky glass

@Yorkshireboy82 

 

Have Sky been in contact with you?

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This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Sky store on sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi all,


I'll ask in the private area tomorrow if there is any news and post back.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
Yorkshireboy82
Topic Author
This message was authored by Yorkshireboy82 This message was authored by: Yorkshireboy82

Re: Sky store on sky glass

No nothing. The usual "oh we haven't thought about this we will bring it up in the next meeting" 🙄

Yorkshireboy82
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This message was authored by Yorkshireboy82 This message was authored by: Yorkshireboy82

Re: Sky store on sky glass

Great cheers Tim 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky store on sky glass

@Yorkshireboy82 

 

Have you been told when the next meeting will happen?

 

It seems strange what others report it does happen with their accounts, which suggests Sky have thought about device registration!

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Yorkshireboy82
Topic Author
This message was authored by Yorkshireboy82 This message was authored by: Yorkshireboy82

Re: Sky store on sky glass

No wasn't told. To be honest whoever I've spoken to never has any answers. 
the more people who report it will only be a benefit 

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