Discussion topic: Sky store movie wont download

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This message was authored by definedby77

I've just purchased RIPD2 on sky store, when i try to download, it fails. I have re started the sky hub and sky q box. The movie is in the recent recorded section but there is nothing to delete to try to solve the issue. I have the select to watch option but it just fails.

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This message was authored by mike+simmonds

hi @definedby77

You are probably as well to livechat to the Skystore team when they open at 11am tomorrow

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by definedby77

I noticed that this issue is a recurring one. Thanks for your reply

This message was authored by mike+simmonds

If you have time @definedby77 I find that if you log on at about 10.56 / 10.57am you can be near the front of the queue for when they open

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

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