0

Discussion topic: Sky store film downloaded but won’t play just a blue screen

Reply
This message was authored by Carts85 This message was authored by: Carts85

Sky store film downloaded but won’t play just a blue screen

Downloaded a film from sky store it says available but one I click play it is just a blue screen 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Sky store film downloaded but won’t play just a blue screen

Posted by a Superuser, not a Sky employee. Find out more

If the film was a Buy and Keep one then try archiving it then donloading it again. If it was a Rented film then try deleting it then delete it again from the deleted folder before downloading the film again.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion