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Discussion topic: Sky store film downloaded but won’t play just a blue screen

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This message was authored by: Carts85

Sky store film downloaded but won’t play just a blue screen

Downloaded a film from sky store it says available but one I click play it is just a blue screen 

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This message was authored by: caesarome

Re: Sky store film downloaded but won’t play just a blue screen

Posted by a Superuser, not a Sky employee. Find out more

If the film was a Buy and Keep one then try archiving it then donloading it again. If it was a Rented film then try deleting it then delete it again from the deleted folder before downloading the film again.

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