Discussion topic: Sky store Asda offer - movie night
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‎14 Feb 2021 10:22 AM
I got myself a voucher to use from the Asda Pizza Offer -Free firm worth £5.49 to use on the Sky Store. I have the Sky Q system but also downloaded the Sky Store App on my LG TV.
On the Sky Store App on my TV I can see my £5.49 voucher in my account details and ordered my film which gives me 2 days to watch before it is removed.
my question is doesn't the App from the TV match up with my Sky Store on Sky Q? I can't see anywhere on Sky Q where it says I have downloaded the film and have the option to watch the second half of the film from there? There is also no option to see my total credit left that I have on my Sky Store account - where it shows this information clearly on the LG App?
any help/advice is appreciated
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‎14 Feb 2021 10:47 AM
Posted by a Superuser, not a Sky employee. Find out moreMorning @Identityshaker
Oddly, any credit or RENTAL you have on an app is not transferable to your Sky Q box
The only things that are interchangeable between the two are "buy and keep" movies
So you can't spend credit on your Sky Q box, only online or on an app
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox