@AndrewB17
Did the code give you any instructions in the terms and conditions as to where the code had to be used as it might be that it could only be used via the Sky Store website.
If you want to get in touch with Sky then they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
