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Discussion topic: Sky Rewards - Mamma Mia Here We Go Again offer

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This message was authored by JulieLacey36 This message was authored by: JulieLacey36

Sky Rewards - Mamma Mia Here We Go Again offer

Hi, When I try to redeem this offer it is asking me to pay £7.99. There's no option for the free version

 

Please advise how I can redeem this

Many thanks

Julie Lacey

 

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This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Sky Rewards - Mamma Mia Here We Go Again offer

Posted by a Superuser, not a Sky employee. Find out more

Morning @JulieLacey36 

 

For me, the instructions in the advert worked fine. Certainly for me it showed £0.00

Were you signed in to Skystore with yiur correct Sky accounr when you tried to buy ?  


These sre the instructions - if still no luck - I've attached a link for the Skystore live chat which opens next at 11am. Hope one of those helps. 

Just follow these simple steps for a show-stopping movie night in:
1. Go to Sky Store on your TV, or sign in with your SkyiD at skystore.com
2. Search for Mamma Mia! Here We Go Again
3. Select the HD Digital Buy & Keep version priced at £0.00/€0.00
4. You can also try saying ‘Movie Night In’ into your remote to redeem.


Offer available until 14 April


https://www.skystore.com/n/hcus/help/contact-us 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Rewards - Mamma Mia Here We Go Again offer

Posted by a Superuser, not a Sky employee. Find out more

@JulieLacey36 

Make sure you are looking at the second film "Here we go again" and not the first one.

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JulieLacey36
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This message was authored by JulieLacey36 This message was authored by: JulieLacey36

Re: Sky Rewards - Mamma Mia Here We Go Again offer

I did. This is what I got IMG_5588.png

This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Sky Rewards - Mamma Mia Here We Go Again offer

Posted by a Superuser, not a Sky employee. Find out more

Morning @JulieLacey36 

 

As you are seeing the £7.99 screen I think your only way to resolve this would be to contact the Skystore team. Live chat is usually very effective and is open in a couple of hours - 11am

 

https://www.skystore.com/n/hcus/help/contact-us 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Sky Rewards - Mamma Mia Here We Go Again offer

I'm no longer a Sky customer, I don't have broadband or a TV service at all, and have no access to Sky VIP via the MySky app any more but yet I was able to log in to Sky Store with my old ID just now and add this movie for free to my Sky Store account. 

 

This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: Sky Rewards - Mamma Mia Here We Go Again offer

Posted by a Superuser, not a Sky employee. Find out more

@JulieLacey36 wrote:

I did. This is what I got IMG_5588.png


@JulieLacey36 Select the film from Sky VIP Gift

Screenshot_20240328-183911_Chrome.jpg

Screenshot_20240328-181802_Chrome.jpg

This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: Sky Rewards - Mamma Mia Here We Go Again offer

Posted by a Superuser, not a Sky employee. Find out more

@Padam_Padam wrote:

I'm no longer a Sky customer, I don't have broadband or a TV service at all, and have no access to Sky VIP via the MySky app any more but yet I was able to log in to Sky Store with my old ID just now and add this movie for free to my Sky Store account. 

 


You don't need a Sky TV subscription to use  Sky Store 

Screenshot_20240328-185312_Chrome.jpg

Existing customer but only joined the Sky Community recently?

This message was authored by Eilidh226 This message was authored by: Eilidh226

Re: Sky Rewards - Mamma Mia Here We Go Again offer

Mine also done this on Sky Glass. I logged in to Skystore.com and purchased it there for free. It is now in my purchased movies on sky glass. 

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