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Discussion topic: Rented a film, paid now can’t watch it

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Avatar for Rob671
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This message was authored by: Rob671

Message posted on ‎18 Nov 2023 07:06 PM

Rented a film, paid now can’t watch it

With no option to rent ( there was yesterday ) on our TV , I've logged in on my phone and rented a film and payed , now it won't appear on our tv to watch ????? 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎18 Nov 2023 07:37 PM

Re: Rented a film, paid now can’t watch it

Posted by a Superuser, not a Sky employee. Find out more
@Rob671 wrote:

I've logged in on my phone and rented a film and payed , now it won't appear on our tv to watch ????? 

That is correct as you can only watch rented films online as they is how you purchased it. Only Buy and Keep films can be sent to your Sky box.

 

Are you saying there is no rent option against any film on your Sky box ?

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Message posted on ‎18 Nov 2023 07:58 PM

Re: Rented a film, paid now can’t watch it

Posted by a Superuser, not a Sky employee. Find out more

Out of interest - which movie wouldn't allow you to select a rental on your Sky box  @Rob671 

 

If by any chance you have a recent LG TV you can use the built in Skystore app on there to view your "bought online" rental on your TV 

 

Many (non premiere) rentals can be sent to your TV via Chromecast if you have one 

 

Similarly, if you have a PC or laptop with an HDMI output, many rental can be viewed on a TV via HDMI 

 

Roku usually works also. 


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Have a look at Sky Store – A quick guide for users


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Message posted on ‎21 Nov 2023 08:42 AM

Re: Rented a film, paid now can’t watch it

Any webOS LG TV will have the Sky Store app!

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