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Discussion topic: Re: If i buy or rent a movie will it be charged to my bill or will the payment be taken straight awa

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Quebec1988
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Re: If i buy or rent a movie will it be charged to my bill or will the payment be taken straight awa

‎11 Jan 2024 10:51 PM

Hi we are trying to rent a film and have it taken out of our bill end of the month but it's saying we have to pay for it upfront . How do we add it to monthly payments like the virgin sky store ? We just switched over today 

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: If i buy or rent a movie will it be charged to my bill or will the payment be taken straight awa

‎12 Jan 2024 05:49 AM

Posted by a Superuser, not a Sky employee. Find out more

@Quebec1988 

On what device are you trying to rent it on, your Sky Glass/Stream or Sky Q box or perhaps a PC or tablet ?

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Quebec1988
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Re: If i buy or rent a movie will it be charged to my bill or will the payment be taken straight awa

‎12 Jan 2024 09:36 PM

We are trying to watch on our new sky tv box 

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caesarome
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Superuser
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Re: If i buy or rent a movie will it be charged to my bill or will the payment be taken straight awa

‎12 Jan 2024 10:33 PM

Posted by a Superuser, not a Sky employee. Find out more

@Quebec1988 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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Exiled-in-HH
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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: If i buy or rent a movie will it be charged to my bill or will the payment be taken straight awa

‎13 Jan 2024 08:55 AM

Can't you only buy via a Sky account on Sky Q or Sky+🤔

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