I can't sign into sky store at all. Just comes up with error messages

[RajaxBanner]

I get this on Pc

Access Denied

You don't have permission to access "http://skyid.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server.

Reference #18.55764d68.1723215773.35dfcba3

https://errors.edgesuite.net/18.55764d68.1723215773.35dfcba3

[caesarome]

@RajaxBanner 

Are you using a VPN if so try disabling it.

[RajaxBanner]

Thank you, different connection seems to work.

[No12]

I have the same error... but I'm not on a VPN.

It doesn't even let me sign-in.  I click Sign-In, and I get access denied.

[caesarome]

@No12 

Have you previously been able to login to the Sky Store ?

[No12]

yes.  Very much so.  I've purchased several movies (and the whole GoT boxset), and have credit to purchase a lot more.

I can sign-in on my phone without issue!

but I dont want to watch on a ~6" screen when i have a 17" to use instead.

[mike+simmonds]

Hi @No12 

When you log in to Skystore on your phone and click on your name, then on - My Details - then on - Devices 

do you see your 17 inch device on the list ? 

https://www.skystore.com/n/aacc/my-account/account 

[caesarome]

@No12 

Are you see the 288 error message as the first poster here was, if so try a reboot your broadband hub. Leave it off for 10 minutes or so before powering it back up again.