This discussion topic has been answered Discussion topic: Purchased online can I watch on skybox
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Message posted on 27 Jul 2025 06:56 PM
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Hi I rented a film online via my mobile can I watch this on my tv?
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Message posted on 27 Jul 2025 07:35 PM
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No, I'm afraid you can't as you are limited to where you rented it which is your mobile. As you want to watch this via your Sky box then you needed to have rented it via it.
As you will now be charged for it all I suggest you do is to use the live chat to the Sky Store team tomorrow to see if they can help. You can access it from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us
If someone has helped you then please click on the LIKES button in their post.
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Message posted on 27 Jul 2025 07:35 PM
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No, I'm afraid you can't as you are limited to where you rented it which is your mobile. As you want to watch this via your Sky box then you needed to have rented it via it.
As you will now be charged for it all I suggest you do is to use the live chat to the Sky Store team tomorrow to see if they can help. You can access it from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 27 Jul 2025 07:56 PM
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Re: Purchased online can I watch on skybox
Many thanks for your help, I'll try and get some more help with it tomorrow as I'm not looking to pay out twice, thanks again
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