This discussion topic has been answered Discussion topic: Paying for sky store movie using a different card number?
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Message posted on 27 Dec 2025 07:56 PM
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I'm trying to rent a movie on SkyvSyore but need to use a different card number. I've tried changing the payment details in 'myskyApp' but it still won't let me pay using a different card number?
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Message posted on 27 Dec 2025 08:28 PM - last edited: 27 Dec 2025 08:31 PM
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Hi @Lynda68
As I mention above, the payment details you can change in the MySky app are not those for buying Skystore movies
You can change the payment details for buying movies within the Skystore app (or the Skystore website)
that's a different app to the MySky app
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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Message posted on 27 Dec 2025 08:06 PM
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Re: Paying for sky store movie using a different card number?
Hi @Lynda68
Will the system allow you to change the payment card from within the Skystore app (rather than in MySky) ?
You will need to sign in to your Skystore account
https://www.skystore.com/n/aacc/my-account/account
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 27 Dec 2025 08:24 PM
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Re: Paying for sky store movie using a different card number?
I've changed the payment details in MySky App to new payment details and tried agsin bit still not allowing me to buy the movie usubgcthese new card details
Message posted on 27 Dec 2025 08:28 PM - last edited: 27 Dec 2025 08:31 PM
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Hi @Lynda68
As I mention above, the payment details you can change in the MySky app are not those for buying Skystore movies
You can change the payment details for buying movies within the Skystore app (or the Skystore website)
that's a different app to the MySky app
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
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