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This discussion topic has been answered Discussion topic: Paying for sky store movie using a different card number?

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This message was authored by: Lynda68

Paying for sky store movie using a different card number?

I'm trying to rent a movie on SkyvSyore but need to use a different card number. I've tried changing the payment details in 'myskyApp' but it still won't let me pay using a different card number?


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This message was authored by: mike+simmonds Answer

Re: Paying for sky store movie using a different card number?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lynda68 

 

As I mention above, the payment details you can change in the MySky app are not those for buying Skystore movies

 

You can change the payment details for buying movies within the Skystore app (or the Skystore website) 

 

that's a different app to the MySky app 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


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This message was authored by: mike+simmonds

Re: Paying for sky store movie using a different card number?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lynda68 

 

Will the system allow you to change the payment card from within the Skystore app (rather than in MySky) ?

 

You will need to sign in to your Skystore account 

 

https://www.skystore.com/n/aacc/my-account/account 

 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by: Lynda68

Re: Paying for sky store movie using a different card number?

I've changed the payment details in MySky App to new payment details and tried agsin bit still not allowing me to buy the movie usubgcthese new card details

This message was authored by: mike+simmonds Answer

Re: Paying for sky store movie using a different card number?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lynda68 

 

As I mention above, the payment details you can change in the MySky app are not those for buying Skystore movies

 

You can change the payment details for buying movies within the Skystore app (or the Skystore website) 

 

that's a different app to the MySky app 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

Did this answer not help you?

Reply