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Discussion topic: Paid for a film I don’t want?

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This message was authored by KatiePyke This message was authored by: KatiePyke

Paid for a film I don’t want?

My daughter has just paid for a film (trolls band together) without asking and we already have it? Is there anyway of cancelling this? 

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This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Paid for a film I don’t want?

Posted by a Superuser, not a Sky employee. Find out more

Morning @KatiePyke 

 

The best thing I can suggest is that you try the Skystore livechat which opens next at 11am. 

if you are free, I find a good way to get through the queue is to log on about 30 seconds before 11am and just hang on until it opens. Hope that helps and that there is something they can offer 

 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
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Have a look at Sky Store – A quick guide for users


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