Ordered a sky store film twice

[Amychaplin]

Hello, I ordered a film on sky store! My husband thought he needed to add our pin to watch it once it wasn't on our recordings..... he ordered it again. 

Is there anything I can do? 

Thanks 

[caesarome]

Was the film and rented one or a Buy and Keep one ?

If it was a rented film how far apart did you do this, was it less than 24 hours ?

[Amychaplin]

Hello, Both were buy films. 

we bought the one with bonus features first and then the normal one. 🤦🏻‍♀️

[caesarome]

In that case I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us