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Discussion topic: Offered VIP free film had code but did not have a place to put it and i have now been charged for fi

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Avatar for Jackiehart
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This message was authored by: Jackiehart

Message posted on ‎01 Dec 2023 04:58 PM

Offered VIP free film had code but did not have a place to put it and i have now been charged for fi

Sky Vip offer of a choice of film as a gift

Has been charged to my debit card.

I had a code but there was nowhere to put it. How do I get my money back?

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Avatar for mike+simmonds
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This message was authored by: mike+simmonds

Message posted on ‎01 Dec 2023 05:07 PM

Re: Offered VIP free film had code but did not have a place to put it and i have now been charged fo

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jackiehart 

 

They should be open now - so try a livechat with the Skystore team here 

 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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