Discussion topic: My daughter ordered and paid for the Barbie movie on Sky Store. We haven’t received the DVD?

This message was authored by: DavidFF · ‎16 Dec 2023

My daughter bought the Barbie movie on Sky Store (Buy and Keep). She has never received the DVD? Who do we chase for this!!!!

This message was authored by: caesarome · ‎16 Dec 2023

@DavidFF

Does anything appear via her account when you login to this link:

https://www.skystore.com/n/amyo/my-account/my-orders

If not then she could use the live chat here to speak to Sky Store about this:

https://www.skystore.com/help/contact-us

It is open until 7.30pm.

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This message was authored by: Steffy87 · ‎13 Feb 2024

Buy and keep just means she gets to keep it on her downloads, unlike when you rent and it expires after so long of starting it/ once finished watching.

You have to pay extra to have the physical DVD copy now.

Discussion topic: My daughter ordered and paid for the Barbie movie on Sky Store. We haven’t received the DVD?

My daughter ordered and paid for the Barbie movie on Sky Store. We haven’t received the DVD?

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Re: My daughter ordered and paid for the Barbie movie on Sky Store. We haven’t received the DVD?

Re: My daughter ordered and paid for the Barbie movie on Sky Store. We haven’t received the DVD?

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