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Discussion topic: Movies disappeared from my Skystore library when I updated my card details
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This message was authored by: Gary143
Message posted on 18 Oct 2024 05:58 PM
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Movies disappeared from my Skystore library when I updated my card details
Hi all, myirst post.
I lost all of my movie purchases on Skystore when I updated my card details. How can I get them back?
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This message was authored by: mike+simmonds
Posted by a Superuser, not a Sky employee.
Find out more
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Message posted on 18 Oct 2024 06:13 PM
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Re: Movies disappeared from my Skystore library when I updated my card details
Hi @Gary143
Welcome to the forums. Probably best for you to try a live chat with the Skystore team to explain what has happened. They are open tonight till 7.30pm. I've put a link in below.
Hope they resolve it for you.
https://www.skystore.com/n/hcus/help/contact-us
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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