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Discussion topic: Movies disappeared from my Skystore library when I updated my card details

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This message was authored by Gary143 This message was authored by: Gary143

Movies disappeared from my Skystore library when I updated my card details

Hi all, myirst post. 

I lost all of my movie purchases on Skystore when I updated my card details. How can I get them back? 

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This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Movies disappeared from my Skystore library when I updated my card details

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gary143 

 

Welcome to the forums. Probably best for you to try a live chat with the Skystore team to explain what has happened. They are open tonight till 7.30pm. I've put a link in below. 

 

Hope they resolve it for you. 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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