Discussion topic: Movies disappeared from my Skystore library when I updated my card details

This message was authored by: Gary143 · ‎18 Oct 2024

Hi all, myirst post.

I lost all of my movie purchases on Skystore when I updated my card details. How can I get them back?

This message was authored by: mike+simmonds · ‎18 Oct 2024

Welcome to the forums. Probably best for you to try a live chat with the Skystore team to explain what has happened. They are open tonight till 7.30pm. I've put a link in below.

Hope they resolve it for you.

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

Discussion topic: Movies disappeared from my Skystore library when I updated my card details

Movies disappeared from my Skystore library when I updated my card details

All Replies

Re: Movies disappeared from my Skystore library when I updated my card details

Was this discussion not helpful?

Can’t access Skystore

Skystore

Attempting to log. Into skystore , unexpected err...

Can't log into Skystore on Skyglass

Search Sky Community

Start a new discussion