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Discussion topic: Movie rental price was added to my bill rather than use Store credit

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DeltaOmega
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Movie rental price was added to my bill rather than use Store credit

‎22 May 2021 01:04 PM

I rented the Godzilla Vs Kong movie but the price was added to my Sky bill rather than be deducted from the credit that I have accrued on the Sky Store. Why is that?

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mike+simmonds
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Re: Movie rental price was added to my bill rather than use Store credit

‎22 May 2021 01:09 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @DeltaOmega 

 

To use credit - you have to use a Sky platform that's not your Sky box (app / online etc)

 

Anything you rent / buy on your Sky box always gets added to your bill

 

It's just how Sky have set things up 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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