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Message posted on ‎07 Apr 2021 05:35 PM

Movie rental expiry

Hi guys

 

How long do movie rentals stay on your box for?

 

I rented Tom & Jerry on Apr 3rd and it's gone now. Tonight it was 7 days?

 

Thanks

 

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Message posted on ‎07 Apr 2021 05:42 PM

Re: Movie rental expiry

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Hi @Munstergal 

 

It's a 7 day window for you to start watching - but as soon as you press play for the first time and you start watching, a new 48 hour window starts and the movie expires 48 hours from when you first pressed play 


Sky customer since 1989.
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Have a look at Sky Store – A quick guide for users


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This message was authored by: mike+simmonds Answer

Message posted on ‎07 Apr 2021 05:42 PM

Re: Movie rental expiry

Posted by a Superuser, not a Sky employee. Find out more

Hi @Munstergal 

 

It's a 7 day window for you to start watching - but as soon as you press play for the first time and you start watching, a new 48 hour window starts and the movie expires 48 hours from when you first pressed play 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by: Munstergal

Message posted on ‎07 Apr 2021 05:43 PM

Re: Movie rental expiry

@mike+simmonds Cheers, that answers that! 👍

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This message was authored by: mike+simmonds

Message posted on ‎07 Apr 2021 05:45 PM

Re: Movie rental expiry

Posted by a Superuser, not a Sky employee. Find out more

If you didn't finish viewing the movie @Munstergal you could try contacting the Skystore team here to see if they can assist with an extension in any way 

 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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