Discussion topic: Looking for the SKY movies i purchased on my Sky account

This message was authored by: Amgoodw74 · ‎02 Oct 2023

I purchased movies over the years and I can't fine the movies that I purchased Buy and Keep

The movies are downloaded to my sky box but I wanted to View the movies on my Sky online account buy I can't find them anywhere and I don't know WHO to talk to to get this query sorted out as there is NO listing for this at all on the phone or online 😪😪😪😪

Can you please 🙏 help me with my Query

Kindest Regards

Angela

This message was authored by: mike+simmonds · ‎02 Oct 2023

Hi @Amgoodw74

Have you tried to download the Skystore app and log in to your account with the same Sky ID you used to buy the movies ?

they should be there in a library

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by: Amgoodw74 · ‎02 Oct 2023

Can someone please 🙏 call me about this Or can you give mea number to call on this as we have cancelled our Sky Service and I just trying to find out how to get All the movies we purchased over the last few years.

Please Help

Many thanks

Kindest Regards

Angela

This message was authored by: Amgoodw74 · ‎02 Oct 2023

I called a sky number and told them about the issue not finding the movies but they said my account was closed but we only just said we wanted to close the account and we have paid for this month so I don't know how to access the movies. Can anyone please 🙏 give me a phone number to call so I can get the movie thing sorted out.

Your help is Much appreciated

Kindest Regards

Angela

This message was authored by: mike+simmonds · ‎02 Oct 2023

Hi @Amgoodw74

This is the best link and should take you directly to the Skystore team.

live chat is open tonight for another hour and is usually the best way to get through.

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by: Amgoodw74 · ‎02 Oct 2023

Many thanks for your help and advice.

Will contact them tomorrow as I hadn't gotten a chance to message them earlier.

Much appreciated 🙏 ☺️

Kindest Regards Angela

This message was authored by: mike+simmonds · ‎02 Oct 2023

If you are free at 10.59 am tomorrow @Amgoodw74

Try the live chat then so you are online when they open. I find that a good time to get through

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by: Amgoodw74 · ‎03 Oct 2023

Thanks for letting me know 😊👍👍👍😁

&

Many thanks and much appreciated 🙏 👍 😀 😊 ⭐️✨️

Kindest Regards

Angela

Discussion topic: Looking for the SKY movies i purchased on my Sky account

Looking for the SKY movies i purchased on my Sky account

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Re: Looking for the SKY movies i purchased on my Sky account

Re: Looking for the SKY movies i purchased on my Sky account

Re: Looking for the SKY movies i purchased on my Sky account

Re: Looking for the SKY movies i purchased on my Sky account

Re: Looking for the SKY movies i purchased on my Sky account

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