Leaving Sky but keeping my Buy and Keep Movies

[Fire+dragon82]

So I have cancelled my TV subscription but still want to keep my Buy and Keep movies to watch via Sky Store. I have read that you need to contact Sky Store and have your account changed to a Sky Store only one. Is this true? At the moment I can still see all my movies in my Library on Sky Store. Will they disappear at some stage? Also I am keeping Sky Mobile so will that prevent me from changing my account to a Sky Store only one. or is the TV account separate?

Tried to use the Live Chat on the Sky Store help page, but it's broken and just says unavailable.

[caesarome]

I would still get in contact with Sky Store support about this as I think they would still need to change your account to a Sky Store only one as I'm not sure being a Sky Mobile customer has anything to do with the TV account.

They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

[Exiled-in-HH]

@Fire+dragon82  at what time did you try the link on the help page?

[Exiled-in-HH]

@caesarome that is the same link as on the help page!