This discussion topic has been answered Discussion topic: Just rented Respect box office movie @ £15.99 no pictures just sound ???? 😡
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 18 Oct 2021 08:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Rented box office movie Respect downloaded charged me £15.99 and only sound no pictures
feel completely ripped off can't get in touch with anyone at sky
Any ideas
Best Answers
Message posted on 19 Oct 2021 12:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi @LJK297
Sorry I couldn't reply earlier - only just got home. I recall some threads a month or two ago where customers reported having problems with the Premiere rentals where they were viewing without HDMI.
@caesarome questions are always relevant so the point about magic eye will also be significant
Probably best to clarify with Skystore by live chat tomorrow and of course request a refund if your system isn't right for the rental
https://www.skystore.com/n/hlch/help/contact-us/live-chat
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 18 Oct 2021 08:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Just rented Respect box office movie @ £15.99 no pictures just sound ???? 😡
If you have just started the film then try deleting it and then again from the deleted folder and then try downloading the film again so you get a fresh copy. Only do this if you have only just started the film though.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 18 Oct 2021 08:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Just rented Respect box office movie @ £15.99 no pictures just sound ???? 😡
These £15.99 movies only work properly through HDMI I understand
Is that the setup you are using @LJK297
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 18 Oct 2021 09:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Just rented Respect box office movie @ £15.99 no pictures just sound ???? 😡
No have sky+
It didn't say couldn't rent the movie
charged me £15:99
Message posted on 18 Oct 2021 09:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Just rented Respect box office movie @ £15.99 no pictures just sound ???? 😡
Probably charge me for rental if I download again
Message posted on 18 Oct 2021 09:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Just rented Respect box office movie @ £15.99 no pictures just sound ???? 😡
Are you trying to view them via your Sky+ box connected to your TV or in a different room via a Magic Eye/TV link ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 19 Oct 2021 12:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi @LJK297
Sorry I couldn't reply earlier - only just got home. I recall some threads a month or two ago where customers reported having problems with the Premiere rentals where they were viewing without HDMI.
@caesarome questions are always relevant so the point about magic eye will also be significant
Probably best to clarify with Skystore by live chat tomorrow and of course request a refund if your system isn't right for the rental
https://www.skystore.com/n/hlch/help/contact-us/live-chat
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page