Discussion topic: It is saying I can not purchase a film as the account is not enabled

This message was authored by: GillBlay · ‎27 Mar 2021

I have a message saying I can not purchase a film as the account is not enabled

This message was authored by: caesarome · ‎27 Mar 2021

You will need to get in touch with the Sky Store team who will be able to fix this for you @GillBlay , there are a few ways to do this as you can see here:

https://www.skystore.com/help/contact-us

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This message was authored by: Nomark · ‎01 Apr 2021

I can buy all pay to view sport and rent films but sky will not let me buy any films. Has been the case for nearly 5 years. Even when had over £ 300 credit. Not happy and really thinking of getting rid of the hole package. Can't speak to a human so getting even more **bleep** of.

This message was authored by: mike+simmonds · ‎01 Apr 2021

Hi @Nomark

This is something which can usually be quickly fixed by the Skystore team. If you use the link provided above by @caesarome you should be able to reach them by live chat which is usually quickest.

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

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Discussion topic: It is saying I can not purchase a film as the account is not enabled

It is saying I can not purchase a film as the account is not enabled

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Re: It is saying I can not purchase a film as the account is not enabled

Re: It is saying I can not purchase a film as the account is not enabled

Re: It is saying I can not purchase a film as the account is not enabled

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